Terms of service

Last updated: May 2026

These Terms of Service govern your use of pinegardens.com and any purchases you make from PineGardens, operated by Manly Chic LLC. By visiting our website or placing an order, you agree to these terms. Please read them carefully.

About us

PineGardens is an online retail store selling handwoven plant baskets, operated by:

Business name: Manly Chic LLC
Address: 5555 Youngstown Warren Rd, Unit 12, Niles, OH 44446, United States
Email: support@pinegardens.com

Acceptance of terms

By accessing or using our website, creating an account, or placing an order, you confirm that you are at least 18 years old and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

Products and accuracy

We make every effort to accurately describe our products, including materials, dimensions, and colors. However:

Colors displayed on screen may differ slightly from the actual product due to monitor settings and lighting conditions
Handwoven items have natural variations in shape, texture, and color — these are characteristics of handmade goods and not defects
Dimensions are approximate with a tolerance of up to 0.5 inches for handwoven products
We reserve the right to correct errors, inaccuracies, or omissions in product descriptions or pricing at any time without prior notice

If a product you receive is materially different from its description on our website, contact us within 7 days of delivery and we will work to resolve the issue.

Pricing and payment

All prices are listed in US dollars and are subject to change without notice
We accept payment through PayPal only. By placing an order, you authorize us to charge the total amount shown at checkout through your PayPal account
The total amount charged includes the product price, applicable shipping fees, and applicable sales tax
We reserve the right to cancel any order if a pricing error has occurred. In such cases, we will notify you and issue a full refund
We do not charge hidden fees, subscription fees, or recurring charges

Orders and cancellations

Placing an order constitutes an offer to purchase. Your order is accepted when we send you an order confirmation email
We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or pricing errors
You may cancel your order within 24 hours of placement, provided it has not yet shipped. Contact us at support@pinegardens.com with your order number
Orders that have already shipped cannot be cancelled but are subject to our return policy

Shipping

We ship to the contiguous United States only (the lower 48 states)
We do not ship to Alaska, Hawaii, Puerto Rico, Guam, US Virgin Islands, military addresses (APO, FPO, DPO), or internationally
Shipping timeframes are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances outside our control
Risk of loss passes to you upon delivery by the carrier to your shipping address

See our Shipping Policy for full details on costs and delivery timeframes.

Returns and refunds

We accept returns within 30 days of delivery for unused items or defective products. Return shipping costs depend on the reason for the return.

See our Returns and Refund Policy for full details on eligibility, process, and refund timing.

Intellectual property

All content on pinegardens.com, including product descriptions, photographs, logos, and text, is the property of Manly Chic LLC or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

You may share links to our website and use our content for personal, non-commercial purposes such as personal social media posts.

Prohibited uses

You agree not to use our website to:

Submit false, fraudulent, or misleading information in any order or communication
Conduct any unauthorized scraping, data collection, or automated access of our site
Infringe the intellectual property rights of PineGardens or any third party
Attempt to gain unauthorized access to any portion of our website or systems
Use our website for any unlawful purpose or in violation of applicable laws

Disclaimer of warranties

Our website and products are provided on an "as is" basis. To the fullest extent permitted by law, Manly Chic LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of liability

To the fullest extent permitted by applicable law, Manly Chic LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim arising from a purchase shall not exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Manly Chic LLC and its employees from any claims, losses, or expenses (including reasonable attorneys fees) arising from your violation of these Terms of Service or your use of our website.

Governing law

These Terms of Service are governed by the laws of the State of Ohio, United States, without regard to conflict of law provisions. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of courts located in Niles, Ohio.

Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to this page. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.