Privacy policy

Last updated: May 2026

This Privacy Policy explains how PineGardens, operated by Manly Chic LLC, collects, uses, and protects your personal information when you visit pinegardens.com or make a purchase. Please read this policy carefully. By using our website, you agree to the practices described here.

Who we are

PineGardens is an online retail store that sells handwoven plant baskets. We are operated by:

Business name: Manly Chic LLC
Address: 5555 Youngstown Warren Rd, Unit 12, Niles, OH 44446, United States
Email: support@pinegardens.com

The primary purpose of this website is to sell plant baskets. We are not in the business of collecting personal information beyond what is needed to process your order and provide customer support.

Information we collect

We collect personal information only when you provide it to us. This includes:

Order information: Your name, shipping address, email address, and phone number when you place an order
Payment information: Payments are processed through PayPal. We do not receive or store your credit card number, debit card number, or bank account details. PayPal processes your payment on our behalf using their encrypted system.
Account information: If you create an account on our site, your name, email address, and password (encrypted)
Customer support communications: Emails or messages you send us
Browsing data: Device type, browser type, IP address, pages visited, and time spent on pages, collected automatically through cookies and analytics tools

How we use your information

We use your personal information to:

Process and fulfill your orders, including sending order confirmation and shipping notifications
Respond to your questions and provide customer support
Send order-related emails (confirmation, tracking, delivery updates)
Send marketing emails if you have opted in — you can unsubscribe at any time using the link in any marketing email
Improve our website and product listings based on how visitors use the site
Comply with legal obligations

Payment security and SSL

All pages on pinegardens.com are protected by SSL (Secure Sockets Layer) encryption, indicated by the padlock icon in your browser's address bar. This means all data transmitted between your browser and our website is encrypted.

We do not collect credit card numbers or financial account details directly on our site. All payment transactions are processed through PayPal's secure encrypted system. PineGardens never sees or stores your payment credentials.

What we do not do with your information

We want to be clear about the limits of how we use your personal information:

We do not sell your personal information. We will never sell, rent, or trade your contact information, email address, or any other personal data to third parties for their marketing purposes.
We do not use your personal information or images for advertising without your consent. If you share a photo or review with us, we will not use it in any advertising material without asking you first.
We do not collect personal information as our primary business purpose. Our business is selling plant baskets. We collect only the information needed to operate that business.
We do not send marketing emails without opt-in. You will only receive marketing emails if you subscribed to our email list. You can unsubscribe at any time.

How we share your information

We share your personal information only with service providers who help us operate our business. These include:

Shopify: Our e-commerce platform, which hosts our store and processes order data. Shopify's privacy policy is available at shopify.com/legal/privacy.
PayPal: Our payment processor. PayPal processes your payment and is subject to their own privacy policy at paypal.com/us/webapps/mpp/ua/privacy-full.
Shipping carriers: We share your name and shipping address with the carrier delivering your order.
Email marketing services: If you have subscribed to our emails, your email address is stored with our email service provider for the purpose of sending you those emails only.

We do not share your personal information with any other third parties except when required by law.

Cookies

Our website uses cookies — small text files stored on your device — to:

Keep items in your shopping cart between visits
Remember your preferences and browsing session
Understand how visitors use our site through analytics tools (such as Google Analytics)
Show relevant ads if you have interacted with our site (retargeting)

You can disable cookies in your browser settings. Note that disabling cookies may affect the functionality of our shopping cart and checkout process.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining records for tax and legal compliance. Order information is typically retained for 7 years in accordance with standard US business record-keeping requirements. If you request deletion of your data, we will remove it from our active systems within 30 days, subject to any legal retention requirements.

Your rights

Depending on your state of residence, you may have rights regarding your personal information, including:

Right to access: Request a copy of the personal information we hold about you
Right to correction: Request that we correct inaccurate information
Right to deletion: Request that we delete your personal information, subject to legal retention requirements
Right to opt out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any email we send

California residents have additional rights under the California Consumer Privacy Act (CCPA). Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA). To exercise any of these rights, contact us at support@pinegardens.com.

Third-party websites

Our website may contain links to third-party websites such as PayPal. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

Governing law

This Privacy Policy is governed by the laws of the State of Ohio, United States, without regard to conflict of law provisions. By using our website, you consent to the jurisdiction of courts located in Ohio for any disputes relating to this policy.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.